Paper

Privacy policy

Posted September 24, 2026 · WAKUNAGA OF AMERICA CO., LTD. · EIN 99-0148524 · 23501 Madero

Orders need a name, an email, a delivery address and a payment. A mobile number is taken only if you ask to be sighted.
Personal information is not sold.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Texts are marketing only, and only to people who were sighted. Message and data rates may apply.
Reply STOP to leave the heading, or use the leave form. Reply HELP for the binnacle.
Buying does not require the list. See the Terms of sale.

Personal information given to orientwellnesslab.com is handled by WAKUNAGA OF AMERICA CO., LTD. (EIN 99-0148524), which trades as WAKUNAGA AMERICA. This policy records what is collected, what it is used for, the limited circumstances in which it is disclosed, and how you can see, correct or delete it.

1. The data we hold

We collect only what an order or a request actually requires.

Contact and order details: name, email, shipping and billing address, plus a mobile number if, and only if, you opt in to texts.
Site usage: IP address, browser type, pages visited and timestamps, via cookies and similar technologies.
Device information: device identifiers and mobile network information.

2. How your mobile number is treated

A mobile number reaches us only when you enter it and tick the box, and that is your consent for WAKUNAGA AMERICA to send recurring automated marketing and informational text messages to it. Frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The number and the consent attached to it are not sold, not rented and not shared, and they are carved out of every other sharing arrangement set out below.

3. Purposes

To process and deliver what you ordered.
To send the transactional email an order generates: confirmation, despatch, tracking.
To send marketing, where and only where you have consented.
To understand how the site is used and to improve it.
To handle support requests, and to satisfy legal and accounting obligations.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience and analyze traffic. You can manage cookie preferences through your browser settings.

5. Who else sees it

Your personal information is not for sale, at any price, to anybody. It is shared with the service providers who make the transaction work, namely payment, shipping, the SMS platform and analytics; where the law compels disclosure; and on a transfer of the business. SMS opt-in data is excluded from all three, as set out above.

6. What you can ask for

You can ask to see what is held on you, to have it corrected, and to have it deleted, and California residents additionally have the statutory right to opt out of its sale, which we do not engage in. There is no penalty for asking. Requests go to bearing@orientwellnesslab.com.

7. How the data is protected

We apply industry-standard technical and organisational measures, and keep access to a need-to-know basis. Even so, nothing transmitted over the internet can be guaranteed to be 100% secure.

8. Anyone under 18

Nothing here is aimed at people under 18 and we do not knowingly collect anything about them. If you believe a minor's information has reached us, tell us and it will be deleted.

9. Changes to This Policy

We may update this policy from time to time. Changes are posted here with a revised date.

10. Contact Us

Registered as WAKUNAGA OF AMERICA CO., LTD. (EIN 99-0148524), at 23501 Madero, Mission Viejo, CA 92691, US.
Email: bearing@orientwellnesslab.com

Asking the binnacle

Call +1 (800) 421-2998 during Monday to Friday, 8am to 5pm Pacific, write bearing@orientwellnesslab.com, or post WAKUNAGA OF AMERICA CO., LTD., 23501 Madero, Mission Viejo, CA 92691, US. Say whether you want a copy, a correction, or deletion. We answer within two business days and finish within 30.